CZ | EN | DE | SK | PL

Frequently Asked Questions

The script does not work or shows an error on startup

  • Make sure a document with the template is open in Illustrator
  • The first run takes longer due to a one-time integrity check — Illustrator may freeze briefly
  • Check the license status in the About dialog
  • Check the export_log.txt file for error details

The script does not update text fields

  • Text fields must have exact names matching the configuration (name, number, nickname, etc.)
  • Fields must not be locked or hidden
  • In Illustrator: the correct artboard must be active
  • Envelope Distort effect can cause issues — use Expand Appearance

Diacritics Issues

The most common cause is a font without Czech characters. The script offers two modes:

  • Native — font must contain diacritical marks
  • Manual — the script adds diacritics as symbols (does not require Czech font localization)

The new version includes automatic font validation that checks the availability of all characters before export.

Graphic numbers or logo in numbers are not inserted correctly

  • Symbols must be named exactly according to the configuration (digits 0–9)
  • Reference frames for the logo must exist in the template
  • Check the "Symbols" layer (CorelDRAW) or symbol library (Illustrator)

Personal Support and Service

I provide personal support for the exportPDF script. Need help with setup? Struggling with a specific case? I'm here for you.

✅ Remote support via TeamViewer and email support
✅ Custom script modifications to your needs
✅ Regular updates and improvements

Didn't find your answer?

I'm happy to help you personally. Write to me and we'll solve it together.

Contact me

About the Author

I have been developing the exportPDF script since 2025. It was born from my own need to automate the creation of personalized printed materials — and I use it daily in my own production.

Aleš Ulrych
info@exportpdf.cz · 776 149 945